A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. Hirex Water Damage keeps Structural Drying crews and equipment staged inside Pullman so a technician can be at your door quickly.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Pullman homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Pullman roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Structural Drying in Pullman is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout Pullman, MI.
Because our gear is staged locally rather than shipped in, Pullman response times run well ahead of a typical national franchise.
Anyone in Pullman who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Pullman crew running outdated techniques does the property a disservice.

Not every water problem looks dramatic — some of the costliest Pullman repairs began as a barely-noticeable issue. Here's what tells our team a Pullman property needs a professional look rather than a mop and a fan:
Recognizing one of these early is the difference between a contained repair and a gutted room, so reach out to our Pullman team before it spreads.
From a single flooded closet to a three-story commercial building, our Pullman crews scale the response to match the actual damage. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Our Pullman units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Pullman families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Pullman businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Pullman crews are trained for that exact protocol.
On top of standard drying, our Pullman crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
We quote every Pullman job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Local staging inside Pullman typically puts a tech at your door quickly, not after a long drive across the region.
We document every Pullman job with photos and moisture logs and can speak directly with your adjuster.
We don't call a Pullman job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Tell our Pullman dispatcher what's happening — a few quick questions get the right equipment on the first trip.
The closest available Pullman technician is routed to you with equipment staged and ready.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

We measure moisture with instruments, not guesswork, and won't sign off on a Pullman job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Pullman job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Pullman guarantee is built on.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Most Pullman dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
We always quote first; you'll see a written estimate for the Pullman job before drying equipment starts running.
Our Pullman on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Direct adjuster communication is standard, and we'll send documentation formatted for a Pullman insurance claim.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
We regularly handle sewage backups in Pullman using full containment and EPA-registered products.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
We scale crews and equipment for commercial Pullman accounts and assign a dedicated project lead beyond a single unit.
Most Pullman residential jobs dry out in 3 to 5 days depending on how much material got wet.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
Our Pullman coverage extends through the zip codes shown here and into nearby Pullman, MI towns.
We can work out an access arrangement so Pullman homeowners aren't tied to the property for days straight.
Pullman is our home base, and our reach extends across Pullman, MI through staged equipment and on-call technicians. If your address falls inside or near Pullman, a Hirex Water Damage crew can typically respond the same day.
Knowing Pullman's neighborhoods matters more than it might seem — older sections of town often have different plumbing and foundation quirks than newer developments, and our crews adjust accordingly.
— Embedded service-area map for Pullman, Pullman, MICall now and speak with a real Pullman dispatcher, not a national call center.
Call +1-844-578-1604